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Privacy Policy

Effective Date: 01 01 2026
Website: https://thestudyconnect.com
Brand Name: The Study Connect (“we”, “our”, “us”)

1) Overview

At The Study Connect, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using our website or submitting your information through forms, calls, messages, or any other method, you agree to the practices described in this policy.

2) Information We Collect

A) Personal information you provide

  • Name, email address, phone number

  • City, education details, academic background

  • Study preferences (country, course, budget, intake)

  • Documents you voluntarily share (resume/CV, transcripts, test scores, etc.)

B) Automatically collected information

  • Device information, browser type, IP address

  • Pages visited, time spent, referral sources

  • Cookies and similar tracking technologies

C) Communication data

  • Messages shared via contact forms, email, WhatsApp, phone calls, or social platforms

3) How We Use Your Information

We use your information to:

  • Respond to enquiries and provide counselling support

  • Evaluate eligibility and guide suitable options

  • Share process updates, reminders, and relevant information

  • Improve website experience and service quality

  • Maintain internal records and quality checks

  • Prevent misuse, fraud, or unauthorized activity

4) Legal Basis / Consent

We process personal data based on:

  • Your consent (when you submit information)

  • Legitimate business interests (service delivery, communication, security)

  • Legal obligations, where applicable

You may withdraw consent at any time by contacting us.

5) Sharing of Information

We do not sell personal data.

Information may be shared only when necessary:

  • With partner institutions or universities, only with your consent for applications or evaluation

  • With trusted service providers (hosting, analytics, communication tools) under confidentiality

  • When legally required by authorities

6) Data Retention

We retain personal information only for as long as required to:

  • Provide services

  • Meet legal or regulatory obligations

  • Resolve disputes or enforce agreements

You may request deletion unless retention is legally required.

7) Cookies & Tracking

Cookies may be used to:

  • Improve website performance

  • Understand user behaviour

  • Measure campaign effectiveness

You can disable cookies through your browser settings.

8) Data Security

Reasonable technical and administrative safeguards are used to protect your data. However, no online system is completely secure, and absolute security cannot be guaranteed.

9) Your Rights

You may request to:

  • Access or correct your data

  • Withdraw consent

  • Request deletion

  • Opt out of non-essential communications

10) Third-Party Links

Our website may link to third-party sites (universities or service providers). We are not responsible for their privacy practices.

11) Contact Us

The Study Connect
📧 support@studyconnect.co.in
📞 +91 9502299544

12) Policy Updates

This policy may be updated periodically. The latest version will always be available on this page.

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